'Office management and administration' in VISION can hold the key to a successful business or institution. Courses designed to teach office management and administration will cover topics related to business administration as well as office management. It also provides effective communication skills, telephone etiquette, formatting, content development, listening skills and professionalism in the work place. You will also learn how to manage, edit and format business documents, as well as develop a high typing speed. Courses will cover office relations and procedures covering aspects like conflict resolution, team building skills, stress management and understanding communication styles. This course will also cover the fundamentals of bookkeeping and teach students how to operate payroll, petty cash and banking relations. You will also learn basic computer applications related to database management and creating spreadsheets. Knowledge of simple accounting software is an added bonus.